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Booking Policies

Notice of Cancellation or Rescheduling:

Clients wishing to cancel or reschedule a session must provide notice to Ankh Healing & Hypnotherapy (hereinafter referred to as "the Provider") not less than seven (7) calendar days prior to the scheduled session date. Such notices must be communicated directly to the Provider via the designated contact methods provided.  All sessions must be rescheduled within 8 weeks of the original session date.

 

Deposit and Refund Policy:

The deposit paid by the client at the time of booking a session is strictly non-refundable under all circumstances. In the event of non-attendance or failure to cancel or reschedule a session in accordance with the above stipulated notice period, the client shall be liable for the full session fee. Payment of such fee must be rendered forthwith upon demand by the Provider.

 

Paperwork and Authorisation Documents:

Clients are required to return all necessary paperwork and authorisation documents to the Provider within forty-eight (48) hours of the scheduled online session date. Additionally, any outstanding balance of the session fee must be paid in full within this timeframe. Failure to comply with these requirements grants the Provider the unequivocal right to cancel the session. In such an event, the client shall be responsible for the payment of the full session amount.

 

Administration Fee for Cancellations:

In instances where a session is cancelled within the permitted time frame as outlined herein, an administrative fee of fifty British Pounds (£50) will be imposed. This fee is to cover the administrative expenses incurred by the Provider in processing the cancellation.

 

This cancellation and rescheduling policy is binding upon the client and the Provider and constitutes a legally enforceable agreement. By booking a session, the client acknowledges and agrees to the terms outlined herein. The Provider reserves the right to modify or amend this policy at any time, with or without prior notice to the client.

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